EVEats Articles How EVEats notes and moderation work
How EVEats notes and moderation work
The map can already tell you that a charger exists. A note is for the thing the map is bad at: whether you can eat, use a restroom, or wait somewhere that is not the driver's seat. Notes are short on purpose, and they are not public just because someone typed them.
What you can do without an account
You can open the app and read charging locations and any notes that have already been approved. You do not need an account to browse. The location page shows the provider, the charging-position count, the address, and those published notes.
What a note should say
The best notes are specific and local. An approved note on the Silverthorne outlets Supercharger, submitted September 27, 2026, reads: "Starbucks, Chipotle and Whichwich all right here." That is the form. It names what is on the site, it is short, and a driver who is cold and low on range can use it. A useful note might also say which door has the restroom, that the grocery closes at 10 even though the chargers do not, or that the only waiting area is the car.
A note is a poor place for a life story, a list of every restaurant in the city, or a complaint about another driver. Do not include someone else's name, phone number, plate, or any sensitive personal information. Note text is sent to OpenAI's moderation API before a person reviews it. The privacy policy says this directly: do not put sensitive personal information in a note.
There is a hard limit of 500 characters. If you need more than that, you are writing a review, not a charging note. Two or three concrete facts fit.
Sign-in, then the two checks
Adding a note requires a Google sign-in. After you submit, two things happen, and neither of them is instant publication.
First, an automated moderation check scores the text. If that check flags the note, or the scores look borderline, the note is held as flagged. If the check fails to run, the note is held rather than published. If the text comes back clean, the note is still only pending. Clean does not mean approved. EVEats does not auto-approve notes.
Second, a person reviews the pending and flagged queue and either approves the note or rejects it. Approval is what makes the note visible to everyone else. A rejected note is not shown. While a note is still pending or flagged, the author can see it on that location; other people cannot.
What published does not mean
An approved note means a reviewer let it stand as a driver's report. It does not mean RenewableBytes LLC inspected the restroom, that the restaurant is still open, or that the charger is working tonight. The terms say location, amenity, and charger details can be incomplete or wrong, and that you have to confirm conditions yourself. Treat a note as a tip from someone who was there, then look at the business with your own eyes.
You keep ownership of what you write. You give EVEats a license to host, display, and moderate it so the service can run. You must be at least 13. You can delete your account from the app or by following the delete-account instructions.
If you have just used one of the stops in the guides, the missing piece is usually the note. The catalog already knows the address. It does not know whether the restroom door was the one by the produce, or whether the food counter was closed.